Harvard School of Public Health Announces 4 Executive Education Programs on Trust in Health Care
Contact: Frances Pratt
BOSTON MA USA -- HEALTHCARE UPDATE NEWS SERVICE(TM) -- NOVEMBER 14, 2003: Trust is the number one predictor of patient loyalty to a physician practice, while distrust is correlated with disenrollment from managed care. In addition, trust factors are most powerful in becoming an employer of choice.
According to a recent Harris Interactive poll, when questioned about whom they trust to make the right decision about their health care, 43% of respondents said physicians. Only 22% said hospitals. Just 8% said managed care plans.
Harvard School of Public Health announces 4 executive education programs for health care professionals to learn how to transform distrust into trust and how to measure and manage trust in both clinical and organizational settings. Participants will discover practical strategies for leveraging earned trust equity into a trusted reputation.
The Public's Health: A Matter of Trust -- Building Clinical and Organizational Trust -
Trust Leadership in Nursing:
How Nursing's Legacy of Trust
Can Improve Health Care
January 29-30, 2004
Long Island, New York
The Trust Crisis in Managed Care
and How to Reverse It|
March 10-12, 2004
Restoring Trust to Advance Mission
and Improve Margin in Your
Health Care Organization
February 25-27, 2004
Mobilizing Trust to Reduce Disparities
in Health Care and Caring|
April 28-30, 2004
In each of these programs, expert faculty from Harvard and the health care industry will help you seize opportunities for better performance through improved trust. The emphasis is on practical applications as participants tackle the realities of trust-building and develop strategies and tactics that can be used in their organizations. Through lectures, case studies, interactive discussions, panel discussions, and workshops, participants speed along the learning curve of trust and see how to earn a measurable return from an investment in trust-building.
To register or for more information, please visit:
Harvard School of Public Health Trust Initiative
The Harvard Trust Initiative will gladly tailor a trust program to your specific needs. For more information, please contact Suzanne Turner at (617) 384-8679 or firstname.lastname@example.org or
David A. Shore, Director of the Trust Initiative at (617) 432-0966 or email@example.com.
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