• Quality Institute for Healthcare - Improving Efficiency of Delivery Systems
  • When: July 31 - August 2, 2006
  • Where: Houston - Hotel Derek
  • Early bird registration continues thru June 30, 2006
Contact: Dale Tuttle
American Society for Quality
Phone: 800-248-1946

MILWAUKEE, WI USA -- HEALTHCARE UPDATE NEWS SERVICETM -- JUNE 22, 2006: Join national leaders driving healthcare delivery systems improvement for three days of intensive learning and dialogue at ASQ's 2006 Quality Institute for Healthcare. Executives and managers responsible for healthcare process improvement, waste reduction, patient satisfaction and safety, measurement systems, quality management and other critical functions will gain practical knowledge from renowned keynote speakers, workshop leaders and case study presenters.

ASQ's Quality Institute is unique for the depth of experience and knowledge it offers attendees. Keynote speakers and topics include:

    Mary Reich Cooper, M.D., J.D.
    Vice President and Chief Quality Officer, New York-Presbyterian Hospital
      Staying the Course: Conviction and Contradiction

    Arnold Milstein, M.D.
    Medical Director, Pacific Business Group on Health; National Health Care Thought Leader, William M. Mercer, Inc.
      Catalyzing Moore's Law in the U.S. Health Care Industry

    Stephen C. Schoenbaum, M.D.
    Executive Vice President for Programs, The Commonwealth Fund
      Efficient Patient Care

In addition to powerful keynote presentations, leading healthcare experts will facilitate in-depth workshops to demonstrate proven methods for effective measurement, rapid cost reduction, higher patient satisfaction, supply chain efficiency and other important outcomes. All workshops are included in the conference fee.

Workshops include the following topics and instructors:

  • The Role of Senior Leaders in Quality, Throughput and Cost-of-Quality Recovery
      Chip Caldwell, FACHE, President, Chip Caldwell & Associates

  • Balancing Measurement and Actions
      Eugene Fibuch, M.D., Professor and Chair, Department of Anesthesiology, University of Missouri-Kansas City School of Medicine; Vice President and Medical Director of Quality, Saint Luke's Hospital of Kansas City

  • Voice of Customer Analysis Using Quality Function Deployment
      Glenn Mazur, President, Japan Business Consultants, Ltd.; Executive Director, QFD Institute, ICQFD

  • How To Do Lean Value Stream Mapping
      Trish Daly, R.N., M.P.A., M.S., Process Improvement Project Manager, CardinalHealth, ALARIS Products

  • Life In a Six Sigma Organization: Just Because You Have a Hammer, Not Everything is a Nail!
      Ian Lazarus, Managing Partner, Creative Healthcare USA
      Wendy M. Novicoff, Ph.D., Director and Six Sigma Master Black Belt, Department of Quality and Performance Improvement; Assistant Professor, Department of Public Health Sciences, University of Virginia Health System

  • Creating Organizational Data "Sanity"
      Davis Balestracci, President, dbHarmony

  • SPC Applications in Healthcare
      Marilyn Hart, Ph.D. and Robert F. Hart, Ph.D., University of Wisconsin - Oshkosh

  • Pay for Performance Programs and Healthcare Report Cards: Data Quality and Model Performance
      Wendy M. Novicoff, Ph.D., Director and Six Sigma Master Black Belt, Department of Quality and Performance Improvement; Assistant Professor, Department of Public Health Sciences, University of Virginia Health System

  • Systems Engineering in Healthcare
      Wayne Fischer, M.D., Anderson Cancer Center, University of Texas

ASQ's Quality Institute for Healthcare is this year's premier healthcare
conference on improving efficiency of healthcare delivery systems.


Take advantage of early bird registration which continues until June 30, 2006.

To register or for more information on ASQ's Quality Institute for Healthcare, visit ASQ at or call 1-800-248-1946.


Participants will learn Six Sigma Green Belt certificate level tools enabling them to define, collect and analyze data, solve problems and implement systems and procedures to improve the quality of their processes while reducing the costs of providing those services.

The Six Sigma approach emphasizes evidence-based analysis, customer-driven results and an efficient flow of products and services. Six Sigma has been successfully applied in a variety of settings to improve operations, including:
  • Emergency Departments' throughput
  • Laboratory and Radiology cycle times
  • Operating Suite productivity
  • Drug discovery cycle times
  • Supply chain management
  • Claims adjudication cycle times and costs
  • Infection rates and readmission lengths of stay, etc.

To register or for more information on the post-conference Blended Six Sigma Green Belt Training, visit ASQ at or call 1-800-248-1946.