PRESS RELEASE: Learn to Implement a Rapid Response Team from the Nation's RRT Expert
  • Rapid Response Team Retreat
  • July 28, 2006
  • Boston, MA
HCPro Customer Service
Phone: (800) 650-6787

MARBLEHEAD, MA USA -- HEALTHCARE UPDATE NEWS SERVICE(TM) -- JULY 6, 2006: Join HCPro, Inc. and its esteemed faculty on Friday, July 28, 2006, for the Rapid Response Team Retreat in Cambridge, MA. This unique event features one of the country's foremost experts on Rapid Response Teams (RRT). Kathy Duncan is the Institute for Healthcare Improvement's (IHI) point person for RRT intervention, and one of the few RRT experts in the world, according to IHI president Donald Berwick. Kathy, along with two real-life RRT success stories, provide practical, take-home information you need to implement a Rapid Response Team in your organization.

Since the IHI made RRT a central part of its 100,000 Lives campaign-earning international media attention in the process-patients have been flocking to hospitals that have implemented this life-saving methodology. The IHI's 100,000 Lives deadline was June 14, but the campaign is not over. Hospitals will continue to implement and track the IHI's initiatives with the goal of having "6 by 7"-that is, all six initiatives implemented by 2007.

This intensive retreat provides you with proven strategies, time-saving tips, and important lessons learned to avoid making mistakes along the way in implementing a rapid response team.


Learn how to implement and monitor this crucial patient safety initiative. Go to or call 800/650-6787 and mention Source Code ET48854A.

    Launching the Rapid Response Team
    • Garnering leadership and staff buy-in
    • Tailoring the response team to your size and resources
    • Structuring the team
    • Establishing response criteria
    • Pilot testing

    Strategies for Training
    • Educating team members and the entire staff
    • Using SBAR (Situation-Background-Assessment-Recommendations) to improve communication
    • Using simulation training
    • Job shadowing

    The Rapid Response Team in Action
    • Varied roles of the RRT
    • Responding to a code
    • Documentation

    Data Collection and Monitoring Results
    • Collecting and charting data before, during, and after implementation
    • Monitoring response team results
    • Sharing results with staff and community

    Lessons Learned
    • Successes, challenges, and mistakes from the field
    • Q&A

Kathy Duncan is the point person for the rapid response team intervention of the Institute for Healthcare Improvement's 100,000 Lives campaign, and has been a nurse for 24 years. Kathy has served as director of critical care for a large community hospital where she led the initiative to develop and implement a rapid response team. She also initiated a systemwide effort to develop rapid response teams in the other 15 hospital entities in the Memphis (TN) hospital system and facilitates a community wide effort to develop rapid response teams in local hospitals. As the IHI point person, Kathy has traveled the country advising hospitals on best RRT practices.

Susan Henderson has over 30 years experience working in healthcare and healthcare management. She helped develop the RRT at Park Nicollet Health Services in St. Louis Park, MN, and is the audit leader of the current RRT process.

Sharon Garretson is the nurse manager of the Intensive Care Unit and Step-Down Unit at University Hospitals Health System (UHHS) Richmond Heights Hospital, in Richmond Heights, Ohio. She has been a critical care nurse for over 14 years. In her current role, Sharon has co-led the initiative to develop and implement a Rapid Response Team at her facility and has presented at conferences and outside hospitals on the benefits of RRT. Sharon has also worked to have UHHS designated as an IHI mentor hospital.

  • Directors of nursing
  • ICU nurses
  • Physician leaders
  • PI and Quality coordinators
  • Patient safety directors
  • Directors of critical care medicine
  • Respiratory therapists
  • CEOs
  • COOs

Register through this offer and SAVE $100! Simply click below:

or call (800) 650-6787 and mention Source Code ET48854A.