Press Release: Social Determinants of Health: Using Empathy Interviewing to Help Care Teams Understand Factors Impacting Patient Health

PRESS RELEASE
Contact: Melanie Matthews
Phone: (888) 446-3530
Email: mmatthews@hin.com
Website: http://store.hin.com/product.asp?itemid=5247

SEA GIRT, NJ USA -- PAYMENT/DELIVERY SYSTEM REFORM UPDATE NEWS SERVICE™ -- AUGUST 28, 2017: As healthcare organizations begin to mitigate patient risk factors outside of the hospital, referred to as the social determinants of health (SDOH), care teams need to assess the whole person, not just the patient.

When examining SDOH factors (such as transportation, affordability of prescriptions, health literacy, utility assistance, etc.), identifying what gets in the way of the patient following the care plan is a critical step in avoiding readmissions and improving positive health outcomes.

During Social Determinants of Health: Using Empathy Interviewing To Help Care Teams Understand Factors Impacting Patient Health, a 45-minute webinar on September 14th at 1:30 pm Eastern, Cindy Buckels, director, population health at TAV Health, will share the key steps in identifying and removing SDOH barriers.

Register for the webinar today or order your training DVD or CD: http://store.hin.com/product.asp?itemid=5247

YOU'LL LEARN HOW TO:

  • Train your care team staff to use empathy interviewing, including the types of questions that will help to identify patients impacted by SDOH;
  • Design best case workflows for specific episodes of care to identify high- and low-vulnerability patients and what touchpoints should follow these patients; and
  • Crowdsource data around patients so that community-based services can help to address factors leading to readmissions or unnecessary ED visits.

You can "attend" this program right in your office. It's so convenient! Invite your staff members to participate in the conference. We will send you a login to access the webinar or a DVD or CD-ROM of the conference proceedings once it's available for shipping.

You'll also have the opportunity to have all of your questions answered by Ms. Buckels during the interactive question and answer session. You'll get answers to your SDOH questions and challenges.

To register for the conference, the on-demand re-broadcast or MP3 download file or order the training DVD or CD-ROM of Social Determinants of Health: Using Empathy Interviewing To Help Care Teams Understand Factors Impacting Patient Health, please visit: http://store.hin.com/product.asp?itemid=5247

YOU MAY ALSO BE INTERESTED IN THESE RESOURCES ON SOCIAL HEALTH DETERMINANTS FROM THE HEALTHCARE INTELLIGENCE NETWORK:

ABOUT THE HEALTHCARE INTELLIGENCE NETWORK:

HIN is the premier advisory service for executives seeking high-quality strategic information on the business of healthcare. For more information, contact the Healthcare Intelligence Network, PO Box 1442, Wall Township, NJ 07719-1442, (888) 446-3530, e-mail info@hin.com, or visit www.hin.com.